To ensure the best motion control experience please verify your console is updated to firmware version 6.0.1 or later. Firmware version 6.0.1 is expected to be available during the second week of October, 2018. If you have the firmware version 6.0.1 or later installed and it is still not functioning properly, please contact customer service and we will be happy to assist further. Please note, previous versions of the firmware do not support motion controls for our controllers.
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