POWER A strives to create top-quality, reliable products that make gameplay more enjoyable. But if you experience any sort of problem, we’re here for you. POWER A offers a non-transferable, two-year replacement warranty with a proof of purchase.
Completing a warranty registration form is quick and easy and helps us provide you with the best service possible.
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POWER A Product Warranty
If you experience any problems with a POWER A product, you may qualify for product replacement. Power A parent company BDA offers a non-transferable, two-year replacement warranty with proof of purchase; please retain your sales receipt. BDA warrants to the original consumer purchaser that your product is free from defects in both material and workmanship. If a defect covered by this warranty occurs, BDA, at its discretion, will repair or replace the product at no charge. Power A products are tested to withstand normal wear and tear, but may be damaged through misuse or abuse. The warranty does not cover normal wear and tear, abuse or misuse, if the product has been modified or tampered with; or any cause not related to materials or workmanship. This warranty does not apply to products used for any purpose other than consumer usage. If a replacement is necessary and your product is no longer available, a comparable product may be substituted at BDA’s sole discretion. Products purchased from unauthorized dealers are not covered under this warranty.
To obtain warranty service:
- Contact POWER A Customer Support at PowerA@bdainc.com or 888-664-4327 for instructions.
- Provide a copy of the original sales receipt showing the purchase date.
- If you are instructed to mail a product to BDA, please be sure to package the product so that it will not be damaged in shipping. BDA is not be responsible for any damage or loss to the product during shipment.
